Skip to Navigation Skip to Main Content

Castle Hills deals with water supply problem

Profile image for By John D. Harden / Staff Writer
By John D. Harden / Staff Writer

About 10,000 Castle Hills residents went without water for a few hours Sunday after a water pump broke.

The pump’s failure resulted in the community’s water tower to drain, leaving residents without water.

An official said the water had shut off early Sunday morning and had returned at about 5 p.m. the same day with assistance from the city of Lewisville.

The residential community of Castle Hills is located in southeast Denton County.

Lewisville officials agreed to provide the community with water until Castle Hills work crews can get their pumps operational.

Castle Hills spokesman David Margulies said crews from Lewisville helped community officials identify the causes of the failure and found replacement parts for repairs.

Officials concluded that a water pump broke and spilled water on electrical circuits and damaged them. After the pump failed, the water system lacked the pressure necessary to supply water.

“We will go back to using our own water soon,” Margulies said. “The water went out at a very critical time, so we want to make sure we’re confident that it won’t happen again.”

There’s a boil water notice in effect for Castle Hills residents, but Margulies said the state requires the notice in instances in which water is transported for another city.

“Our system wasn’t breached, and the water is perfectly fine to drink,” he said.

Margulies said that he is not sure how long it will be before Castle Hills crews can repair the damage to the water system. However, he said he’s grateful that Lewisville officials will supply water until repairs are completed.

JOHN D. HARDEN can be reached at 940-566-6882. His e-mail address is .