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Weather: Scattered Clouds, 65° F




05/11/2008

The case of the confiscated cognac
Question: We have a somewhat unusual case we need help with. My wife and I went on a Princess cruise and train tour of Alaska last fall.

05/04/2008

Expedia hotel reservation was not as advertised
Question: I have two problems with Expedia that I was hoping you could help me sort out.

04/27/2008

Surprise surcharges are adding up at hotels
Question: I've been charged a cleaning fee for a recent hotel visit, and something doesn't seem right.

04/20/2008

Keep track of airline grievances
Question: I need your help getting a voucher that US Airways promised us. My wife fell and was severely injured on a Mediterranean cruise last year. As a result, we couldn't make our return flight from Venice to Philadelphia.