• Internet Explorer 7+
• FireFox 3+
• Safari

If you are using Internet Explorer 7, make sure Phishing Filter is turned off by going to Tools / Phishing Filter / Turn Off Automatic Website Checking. If you are using Internet Explorer 8, make sure InPrivate Filtering is turned off and InPrivate Filtering data has been cleared. To turn off InPrivate Filtering go to Tools / InPrivate Filtering Settings, select the "off" button and click "OK". To clear InPrivate Filtering data

• Go to Tools / Internet Options
• Click on the "Delete" button in the center of the General tab.
• Make sure "Preserve Favorites website data" is unchecked.
• Make sure "InPrivate Filtering data" is checked
• Click the "Delete" button.
• Click the "OK" button to exit the internet options window.
• Refresh the page